ISO 9001:2008_Procedures Required.

ISO 9001:2008 requires procedures applied in a qms (quality management system) should include:

Procedures Clause

Control of documents 4.2.3
Control of records 4.2.4
Internal Audit 8.2.2
Control of nonconforming products 8.3
Corrective action 8.5.2
Preventive Action 8.5.3